Corporate Affairs & Media Enquiries

Corporate Affairs & Media Enquiries Contact
Corporate Information 

Shell (China) Limited

Address: 30F, China World Tower B

No. 1 Jianguomen Wai Avenue, Chaoyang District

Tel: +86(10) 6529 6616

Fax: +86(10) 6529 6666

Communications Department Email Address: china-contact@shell.com
Media Enquiries Email Address: spokesperson@shell.com

HR Enquiries

Contact
HR Department

Please Visit:http://www.shell.com.cn/careers

Email Address: shellchinacareers@shell.com

Shell (China) Oil Business Customer Service

Oil Business Customer Service(Lubricants,Bitumen, Retail and Technical support)

Contact
Shell Lubricants(Generic inquiry)
For inquiries about Shell lubricant product, please call, or contact us via web chat
Hot Line: 400-010-3208
E-mail:Lubes-CN@shell.com
Shell Lubricants(Enterprise customer)
If you have questions about ordering, shipping, payment and other services, please call, fax or contact us via e-mail.
Hot Line: 400-010-3288
E-mail:Lubes-CN@shell.com
Shell Lubricants Local Marine (Enterprise customer)
If you have questions about ordering, shipping, payment and other services, please call, fax or contact us via e-mail.
Hot Line: 400-010-3258
E-mail:marinelubesorders-CN@shell.com
Shell Lubricants Aviation (Enterprise customer)
If you have questions about ordering, shipping, payment and other services, please call, fax or contact us via e-mail.
Rex Chang
Account Manager for China Region
E-mail: Rex.Chang@shell.com
Shell Bitumen(Enterprise customer)
If you have questions about ordering, shipping, payment and other services, please call, fax or contact us via e-mail.
Hot Line:400-010-3268
E-mail: bitumenorders-CN@shell.com
Shell Retail
If you have questions about site information,cards,commercial cooperation,promotion and other services, please call, fax or contact us via e-mail.
Hot Line:400-010-3218
E-mail: retailoperationteam-China@shell.com
Technical Support
Shell is comitted to provide quality products and technical support
Hot Line:400-010-3208
E-mail:shelltechnical-CN@shell.com

You may also be interested in

Who we are

Learn about our business and people, and how we grew from a small shop in London nearly 200 years ago.

What we do

Shell is a global group of energy and petrochemical companies. We employ around 20,000 employees in China.

Our values

Our General Business Principles, Code of Conduct and Code of Ethics help everyone at Shell act in line with our values.