Shell (China) Oil Business Customer Service

Oil Business Customer Service(Lubricants，Bitumen， Retail and Technical support)

 Contact
Shell Lubricants(Generic inquiry)
For inquiries about Shell lubricant product, please call, or contact us via web chat		 Hot Line: 400-010-3208
E-mail：Lubes-CN@shell.com
Shell Lubricants(Enterprise customer)
If you have questions about ordering, shipping, payment and other services, please call, fax or contact us via e-mail.		 Hot Line: 400-010-3288
E-mail：Lubes-CN@shell.com
Shell Lubricants Local Marine (Enterprise customer)
If you have questions about ordering, shipping, payment and other services, please call, fax or contact us via e-mail.		 Hot Line: 400-010-3258
E-mail：marinelubesorders-CN@shell.com
Shell Lubricants Aviation (Enterprise customer)
If you have questions about ordering, shipping, payment and other services, please call, fax or contact us via e-mail.		 Rex Chang
Account Manager for China Region
E-mail： Rex.Chang@shell.com
Shell Bitumen(Enterprise customer)
If you have questions about ordering, shipping, payment and other services, please call, fax or contact us via e-mail.		 Hot Line：400-010-3268
E-mail： bitumenorders-CN@shell.com
Shell Retail
If you have questions about site information,cards,commercial cooperation,promotion and other services, please call, fax or contact us via e-mail.		 Hot Line：400-010-3218
E-mail： retailoperationteam-China@shell.com
Technical Support
Shell is comitted to provide quality products and technical support		 Hot Line：400-010-3208
E-mail：shelltechnical-CN@shell.com